Vocational College Program

Cross-Cultural Business Communication Diploma

VanWest College Cross-Cultural Business Communication Diploma

Cross-Cultural Business Communication Diploma

This diploma program will prepare you for entry-level employment in culturally diverse workplaces where English is the primary language. You will also learn practical skills such as resume writing, interview and job-search skills.

Recommended for students who want to work in culturally diverse workplaces where English is the primary language

Program Details

  • Program Length: 6 months
    Academic Study 6 months (total 504 hours)
  • Offered Location: Vancouver
  • Start Dates:
    • 2025 – February 18, August 5
    • 2026 – January 19, August 31
  • Credential: Upon the successful completion of the program, graduates will receive Cross-Cultural Business Communication Diploma

Admission Requirement

English Admission Requirement

  • VanWest English Placement Test: Level 8, or
  • Completion of VanWest Level 7 or EAP 300 course with a final grade of 75%+, or
  • IELTS 5.5+, or
  • TOEFL IBT 65+,
  • TOEIC 730+, or
  • Duolingo 100+, or
  • Cambridge English Scale: 160+, or
  • CEFR B2+

Academic Admission Requirement

  • High School Diploma (Grade 12), or
  • General Education Development (GED)

Tuition & Fees

Tuition & Fees
Tuition (Domestic): $6,290
Tuition (International): $8,900
Application Fee (Domestic): $150
Application Fee (International): $250
Student Services Fee: $250

*Textbook costs are not included. Textbooks should be purchased by the individual. For the list of required textbooks, please click HERE.

Program Sequence

Semester 1: Academic Study
Term 1 – 2 months Term 2 – 2 months
BUS101 Cross-Cultural Communication BUS110 Business Language Skills (Linguaskill Business 1)
BUS107 Business Correspondence BUS106 Customer Service Skills
BUS109 Workplace Preparation

 

Semester 2: Academic Study
Term 1 – 2 months
BUS110 Business Language Skills (Linguaskill Business 2)
BUS102 Interpersonal Skills for the Workplace

 


– Off-campus work is possible during your study terms.
– The schedule is subject to change without notice.
– Friday classes may be provided online.

Schedule

Sample Program Schedule

  Mon Tue Wed Thu Fri
15:00 – 17:45 Lecture 1 Lecture 3 Lecture 1 Lecture 3 Lecture 1 or 3
18:00 – 21:30 Lecture 2 Lecture 4 Lecture 2 Lecture 4  

Important Dates

Semester 1
Academic Study
Semester 2
Academic Study
Ending Date
Term 1
*Starting Date*
(8 weeks)
Term 2
(8 weeks)
Term 1
(8 weeks)
Feb-18-2025 Apr-14-25 Jun-09-25 Aug-01-2025
Aug-05-2025 Sep-29-25 Nov-24-25 Jan-16-2026
Jan-19-2026 Mar-16-26 May-11-26 Jul-03, 2026
Aug-31-2026 Oct-26-26 Dec-21-26 Feb-12, 2027

Career Opportunities

Upon the completion of the program, graduates will have the ability to:

  • Secure employment in diverse workplaces
  • Communicate effectively in multi-cultural environments
  • Think critically, solve problems and make decisions
  • Work in teams
  • Understand dynamics of cross-cultural workplaces

Career Opportunities

  • Administrative Assistant
  • Front Desk Agent
  • Tourist Information Clerk
  • Sales Representative
  • Customer Service Representative
  • Call Center Agent

Average Salary Per Year
Source: payscale.com

  • Administrative Assistant: $46,000
  • Sales Representative: $50,000
  • Front Desk Agent: $41,500
  • Customer Service Representative: $40,000

Job Outlook in BC
Source: workbc.ca

Occupations New Job Openings
(2022 – 2032)
Median Wage Rate
Administrative Assistants
(NOC 1241)
10,480 $24.85/hr
Customer & Information Services Representatives
(NOC 6552)
7,290 $21.98/hr

 

  • Off-campus Work EligibleOff-campus work is possible during your study terms
  • Career DevelopmentGain the essential skills to work successfully in international and multicultural work environments
  • Cultural AwarenessDevelop cultural world–view awareness and positive attitude toward cultural differences
  • Confidence in EnglishIncrease confidence to communicate effectively in oral and written English communication

Program Details

Program Length
6 months
(Academic Study 6 months – Total 504 hours)

Offered Location
Vancouver

Start Dates
2025 – February 18, August 5
2026 – January 19, August 31


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PTIB Approval

This program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills.
Vancouver DLI Number: O19283891072

Program Curriculum

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