Vocational College Program

Cross-Cultural Business Communication Certificate

VanWest College Cross-Cultural Business Communication Certificate

Cross-Cultural Business Communication Certificate

This certificate program will prepare you for entry-level employment in culturally diverse workplaces where English is the primary language. You will also learn practical skills such as resume writing, interview and job-search skills.

Recommended for students who want to work in culturally diverse workplaces where English is the primary language

Program Details

  • Program Length: 2 months
    Academic Study 2 months (total 168 hours)
  • Offered Location: Vancouver
  • Start Dates:
    • 2026 – January 19, March 16, May 11, July 6, August 31, December 21
    • 2027 – April 12, August 3, September 27
  • Credential: Upon the successful completion of the program, graduates will receive Cross-Cultural Business Communication Certificate

Admission Requirement

English Admission Requirement

  • Completion of EAP 300 with a final grade of 75% from VanWest College (Vancouver or Kelowna), or
  • IELTS Academic 5.5+, or
  • TOEFL IBT 65+, or
  • Duolingo 100+, or
  • Cambridge English Qualifications: B2 First exam (FCE): Minimum overall score of 160 or grade “C”, or
  • EIKEN Pre-1 with a combined score of at least 2450, or
  • Pearson Test of English (PTE) Academic with no single score lower than 50 or with an overall score of 52 and above.

Academic Admission Requirement

  • High School Diploma (Grade 12), or
  • General Education Development (GED)

Tuition & Fees

Tuition & Fees
Tuition (Domestic): $2,500
Tuition (International): $3,100
Application Fee (Domestic): $150
Application Fee (International): $250
Student Services Fee: $250

*Textbook costs are not included. Textbooks should be purchased by the individual. For the list of required textbooks, please click HERE.

Program Sequence

Semester 1: Academic Study
Term 1 – 2 months
BUS101 Cross-Cultural Communication
BUS107 Business Correspondence
BUS109 Workplace Preparation


– The schedule is subject to change without notice.
– Friday classes may be provided online.

Schedule

Sample Program Schedule

Mon Tue Wed Thu Fri
15:00 – 17:45 Lecture 1 Lecture 3 Lecture 1 Lecture 3 Lecture 1 or 3
18:00 – 21:30 Lecture 2 Lecture 4 Lecture 2 Lecture 4

Important Dates

 

Semester 1
Academic Study
Ending Date
Term 1
*Starting Date*
(8 weeks)
Nov-24-2025 Jan-16-2026
Jan-19-2026 Mar-13-2026
Mar-16-2026 May-8-2026
May-11-2026 Jul-3-2026
Jul-06-2026 Aug-28-2026
Aug-31-2026 Oct-23-2026
Dec-21-2026 Feb-12-2027
Apr-12-2027 Jun-4-27
Aug-03-2027 Sep-24-2027
Sep-27-2027 Nov-19-2027

Career Opportunities

Upon the completion of the program, graduates will have the ability to:

  • Secure employment in diverse workplaces
  • Communicate effectively in multi-cultural environments
  • Think critically, solve problems and make decisions
  • Work in teams
  • Understand dynamics of cross-cultural workplaces

Career Opportunities

  • Administrative Assistant
  • Front Desk Agent
  • Tourist Information Clerk
  • Sales Representative
  • Customer Service Representative
  • Call Center Agent

Average Salary Per Year
Source: payscale.com

  • Administrative Assistant: $46,000
  • Sales Representative: $50,000
  • Front Desk Agent: $41,500
  • Customer Service Representative: $40,000

Job Outlook in BC
Source: workbc.ca

Occupations New Job Openings
(2022 – 2032)
Median Wage Rate
Administrative Assistants
(NOC 1241)
10,480 $24.85/hr
Customer & Information Services Representatives
(NOC 6552)
7,290 $21.98/hr

 

  • Career DevelopmentGain the essential skills to work successfully in INTERNATIONAL and MULTICULTURAL work environments
  • Cultural AwarenessDevelop cultural world–view awareness and positive attitude toward cultural differences
  • Confidence in EnglishIncrease confidence to communicate effectively in oral and written English communication

Program Details

Program Length
2 months
(Academic Study 2 months – Total 168 hours)

Offered Location
Vancouver

Start Dates
2026 – January 19, March 16, May 11, July 06, August 31, December 21
2027 – April 12, August 03, September 27


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PTIRU Approval

This program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills.
Vancouver DLI Number: O19283891072

Program Curriculum

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